Closed Captioning

For Closed Captioning Concerns Please
Contact Our Captioning Hotline

Phone: 903-581-5656 (ext. 238)

Fax: 903-561-1648

Email: captioning.hotline@nbc56.com

We will make every effort to respond or
otherwise resolve your inquiry within
24 hours or 1 business day.

Written Closed Captioning Complaints
Should Be Directed to the Following:

Yolanda Clater

Program Director

KETK-TV

4300 Richmond Road

Tyler, TX 75703

Phone: 903-581-5656 (ext. 238)

Fax: 903-561-1648

Email: captioning.complaint@nbc56.com

Before sending a formal written complaint,
we recommend you first contact our
captioning hotline. We may be able to
resolve your problem immediately without
the need for a formal complaint. In any
event, we will respond to your complaint
within 30 days.