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For Closed Captioning Concerns Regarding KETK NBC 56, KETK 56.2 (affiliate of EstrellaTV), Please Contact Our Captioning Hotline:

Phone: 903-581-5656 (ext. 238)

Fax: 903-561-1648

Email: captioning.hotline@nbc56.com

We will make every effort to respond or otherwise resolve your inquiry within 24 hours or 1 business day.

Written Closed Captioning Complaints Should Be Directed to the Following:

Yolanda Clater

Program Director

KETK-TV

4300 Richmond Road

Tyler, TX 75703

Phone: 903-581-5656 (ext. 238)

Fax: 903-561-1648

Email: captioning.complaint@nbc56.com

Before sending a formal written complaint, we recommend you first contact our captioning hotline. We may be able to resolve your problem immediately without the need for a formal complaint. In any event, we will respond to your complaint within 30 days.

We apologize for any inconvenience. EstrellaTV has filed with the FCC for a Closed Captioning Waiver, therefore Closed Captioning is not available on KETK 56.2.