BBB warns of funeral announcement email scam
POSTED: Tuesday, January 28, 2014 - 5:52pm
UPDATED: Friday, February 7, 2014 - 9:41pm
Tyler, Texas (KETK) — The Better Business Bureau serving Central and East Texas is warning consumers to be cautious of scam email notifications announcing funeral services for a “friend”. The emails instruct the recipients to click on a link to view the details about the upcoming funeral services. The BBB is advising consumers that clicking on the link will likely download malware to the recipient’s computer, and potentially put their personal information at risk.
Consumers around the country have reported receiving the emails, many of which claim to come from Eubank Funeral Home in Canton. Brain Bass, General manager of Eubank Funeral home says they do send out obituary notifications to people who subscribe to their emails, however they always indicate the deceased person’s name. "Ours always indicate the name of the deceased, with a link to the full obituary these links that are going around are spam and do not indicate who passed away it's an enticement for folks to click on the link." Bass said. Eubank Funeral Home has posted the following notice on their website:
“Urgent Warning: An email has been sent out appearing to come from Eubank Funeral Home. Please do not open the link as it is SPAM. We apologize for the inconvenience. PLEASE DO NOT CALL US TO REPORT THIS. Thank you.”
“It appears those who started this scam just randomly chose the name of a company, and that company just happens to be a company with the same name as a company here in East Texas." Said Mechele Mills, president of BBB serving the Central and East Texas."This is very typical, for a scam artist to play on your emotions, and in this case, the loss of a friend would make you sad make you not use your logic and click on the email."Mills added.
BBB advises consumers to watch for the following red flags in unsolicited emails:
1.Does the sender’s return email address match the name and domain in the “From” field?
2.Does the email contain misspellings, poor grammar or other mistakes?
3.Hover over hyperlinks in the message. Do they direct you to the specified location or somewhere else?
4.Does the signature on the email match the name of the sender in the “From” field at the top of the email?