City of Longview deems smartphone app success; users agree
Longview — A smartphone application used by the city for the past 19 months has been hailed a success by the city and the people who use it.
The digital service request system CitySend has been used more than 1,600 times since it was launched in February 2012, by people who reported limbs down, high grass, potholes, graffiti and a host of other woes.
At an annual cost of $12,000, CitySend allows residents to report and track service requests.
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