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RECALL: Johnson & Johnson recalls MOTRIN® Infants’ Drops

RECALL: Johnson & Johnson recalls MOTRIN® Infants’ Drops
Motrin.com
News
Friday, September 6, 2013 - 6:06pm

You may have noticed that Concentrated MOTRIN® Infants’ Drops Original Berry Flavor 1/2 fl oz bottles are not readily available where you shop. This is because the makers of the product, McNeil Consumer Healthcare Division of McNEIL-PPC, Inc. (McNeil), has voluntarily recalled three lots of Concentrated MOTRIN® Infants’ Drops Original Berry Flavor 1/2 fl oz bottles from wholesalers and retail stores in the United States. McNeil is asking consumers to stop using and dispose of any product they may have that is included in this recall.

After releasing these three lots of Concentrated MOTRIN® Infants’ Drops Original Berry Flavor 1/2 fl oz into the market, tiny plastic particles (approximately 1 mm in size or about the size of a poppy seed) were identified in a different product lot during manufacturing. This lot was not released to the market. It was determined that the particles originated in a shipment from a third party supplier of ibuprofen, the active ingredient in Concentrated MOTRIN® Infants’ Drops Original Berry Flavor 1/2 fl oz. Out of an abundance of caution, McNeil is voluntarily recalling the three lots released to the market made with the same batch of active ingredient. McNeil has worked with the third party to ensure that corrective measures are currently in place and are effective. The potential for adverse medical events related to the reason for this recall is not likely. Concentrated Infants’ MOTRIN® Drops Dye-Free Berry Flavor 1 fl oz is not included in this recall. Children’s and Adult MOTRIN® products also are not included in the recall.

The health and well-being of consumers is our company’s #1 priority. If you have any questions or concerns, or would like to inquire about a refund, please call our Consumer Care Center at 1-877-414-7709 or click here for more information.

Frequently Asked Questions:

Q1: Can I continue to use the product if I have it at home?
A1: While the potential for adverse medical events related to the reason for this recall is not likely, McNeil is asking consumers to stop using and dispose of any products they may have that are included in this recall.

If you have any concerns or would like to ask about a refund, please contact Consumer Care Center at 1-877-414-7709. If you have any health questions, please contact your child’s healthcare provider.

Q2: What should I do if I have already given product from the affected lots to my child or infant?
A2: If you have already given the product to your child, no action is needed. However you should stop using and dispose of any remaining product included in this recall. The particles identified are non-toxic. This recall is not being conducted on the basis of adverse events and the potential for adverse medical events related to the reason for this recall is not likely.

If you have any concerns, or would like to ask about a refund, please contact Consumer Care Center at 1-877-414-7709. If you have any health questions or concerns, please contact your child’s healthcare provider.

Q3: Can I get a refund?
A3: Yes. If you have any questions or concerns, or would like to ask about a refund, please contact the Consumer Care Center at 1-877-414-7709.

Q4: Are other Infants’ MOTRIN® products available?
A4: Yes, Concentrated Infants’ MOTRIN® Drops Dye-Free Berry Flavor 1 fl oz is available and is not included in this recall.

 

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