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Smart meter controversy

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POSTED: Thursday, January 26, 2012 - 9:41pm

UPDATED: Tuesday, January 31, 2012 - 11:19am

Wednesday night we told you about some ONCOR customers who say their new electric meters are producing much higher bills than normal.
ONCOR and TXU say, the problem isn’t with the so-called “smart meters.”
The reaction to our story Wednesday indicates the customer skepticism about the smart meters is pretty widespread.
So we decided to go directly to ONCOR for an explanation.
Some ONCOR customers say, the new meters are reading suspiciously high.
Charles Hill handles media relations for ONCOR and has heard this story before.
And he called the folks in our story to try to explain the issue.
He felt they were satisfied.
So, we called one of them, Mike Dickson.
Though he appreciated the call, he wasn’t persuaded.
The other complaint we have heard is that when they call ONCOR, customers get energy saving tips and excuses, but actual help is in short supply.
Another issue is that last winter was much rougher than this year. Does it make sense for bills to be higher?
So, to ONCOR’s credit, they did reach out to their customers.

But so far, the explanation still doesn't wash.

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The PUC told me to change my electric provider if I did not like what oncor was doing. So CDR how is that regulating oncor?????? The state of Texas protects the utility companies that violate Texas law and our Republican state government is the cause.

I have delt with the puc about oncore and they will do nothing about violations that oncore has committed.
One violation is that every cutomer of an electric provider is entitled to one free meter check every two years but oncore charges your account with that free meter check when they install these new meters and if you request for them to come out and test that new meter because your bill has increased they charge you 65 $ + even though you have never requested a test in the past.

Oncor invites customers to bring their bills and questions to an Ask Oncor open house at the Rose Garden Center (420 S. Rose Garden Dr.) Mon., Jan. 30 from 4 to 8 p.m. and Tues., Jan. 31 from 1 to 8 p.m. for information to help you save power and money. http://ow.ly/8Ja75

get ready for the song and dance !!!!!!!!!!
Nothing will change, you will pay that bill or be without service and the PUC will do nothing to protect you. EVERYONE NEEDS TO REQUEST A METER CHECK AND IF THEY WILL NOT DO IT, GET YOU A LAWYER. I DID AND THE METER I HAD WAS A BAD ONE SAVED ME THOUSANDS.

free market at work no regulations....how is that working for you now.Texans have had higher utility and insurance rates than other states when compaired for years because texas will not protect its citizens with regulations.

Oncor is regulated by the Texas Public Utility Commission Don. Do some research.

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