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Unless this mother TRULY BELIEVES that this daycare acted in malice or with intent to harm her child in any way, she has moved on from "standing up for her child" to revenge. If there were not MANY MANY happy parents and kids at the facility, it would not be one of the top in the city. She may have experieced a few incidents with this daycare, but she doesn't mention how many days out of the 4 years that this placed truly loved her child like she was their own.