Tyler TX — A water service line broke in a Tyler neighborhood, leaking water down the street for a week now and residents aren't pleased. The city of Tyler did patch the leak today, but we spoke with one person who said he's lived here on El Cerrito Place for nearly fifteen years and this isn't the first time they've he's seen this type of problem.
George Johnson lives on El Cerrito Place where there is a neighborhood watch program. He says they're very concerned about the water line issues the past few years. "It's an ongoing problem, it seems like it's a deal where we have it fixed, but its not permanently fixed," said Johnson.
The Director of Utilities and Public Works for the city of Tyler, Greg Morgan, says they have responded to issues on this street six times since 2007. Johnson tells KETK, 'Water is a precious commodity and our society should be more concerned about that, and we all know how important the water is to conserving since were, what 9 inches below in rainfall at this time."
Residents living along El Cerrito Place say they're not only concerned about their water bills rising but the unsanitary health hazards, especially for the children. Johnson tells KETK he sees children playing where the water meets a ditch almost every time the line breaks.
Greg Morgan said, "Well if its water, coming out of a water main, its still disinfected until the chlorine has an opportunity to evaporate out." He also says unless the water passes through the residents meter, it does not impact the water bills. He said, "We are following the proper procedure, we are out there today, responding to the call, determining what the problem is and making the necessary repair."
Morgan said, "That is a line that we purchased from another utility that we annexed to the area, so it was not built to the city of Tyler standards per say, but what we have found is all the incidences we have responded to since 2007, which there has been six they're all related to services."
Johnson said there's too many people in the world that need water and want to buy water from places like Tyler, that the city should maintence these issues more often.